Trust us to make it better!

Open Monday to Friday
9am to 6pm
Now part of
Nemesis Coachworks
87 Ringwood Road
Poole, BH14 0RH

Our dedicated repair specialists are passionate about bringing your car back to show room condition. Your pride and joy is ours; we are a spa for your car, our legendary attention to detail ensures that your vehicle leaves rejuvenated.

Our passion is the restoration of vintage cars – it just feels great when after days of hard and meticulous work, these old treasures glisten in their original splendour.

Paul Booker set up the company in 2002 – and pursued his long standing dream. After 26 years in retail management, latterly with Volkswagen, he saw a chance to bring his rich client focused experience into his own car body repair business. The Husband of Tania and Father of four sees himself as a member of the team, always hands-on where there is work to do and clients to serve.

Skills and qualifications are a pre-requisite for the ooops! staff. If they haven’t been trained at ooops! they need to have ATA, which is Automotive Technician Accreditation, followed by a thorough induction that involves not only the technical aspects but also client relationship management.

To ensure that your vehicle is looked after with the utmost care the ooops! team are on a quality bonus pay scheme, targeting ten things every month that will ensure you and your vehicle get the best service possible.

As we achieve each target we move on to new targets so we enjoy an ever increasing standard of quality and care.

Our Mission

Imagine feeling trust when you leave your vehicle in someone else’s care – at ooops! this is our No. 1 goal. Service is not what we do; it’s the way we do it.


Happy Customers to date


customer satisfaction


Successful years


Dents removed

Hi Paul, thanks for doing a great job on the car! (and returning it home again!)


hello, I had my subaru wheels repaired by you which I must say was a great job once again many thanks for such a good job


Hi Karl, just to let you know that the wheel arrived safe and sound this morning I would like to thank you very much, I am extremely pleased with the result, will keep your name on file many thanks

- Geoff (EXETER)

I felt a bit "zonked" on saturday so I may not have said how much I appreciate your help in getting my car sorted, it's going very nicely and looks like new, so - many thanks please tell Startech that I say thanks, especially for spotting a puncture which I hadn't noticed, that would have been agro if it had gone flat on the road, we get lots of nails in Fulham and its hell! hope to see you soon,

- Trevor (FULHAM)

just really felt the need to send a big thank you, to show appreciation for all the things you do thankyou so much thanks ever so much for all the work you did on my car and at such a good price thanks love

- Jenny (MERLEY)

Paul, thank you and Lisa for an excellent job on my saab it really is as good as new and a perfect colour match for metallic paint.

- Dr Remy (POOLE)

Dear Paul & all your hard working team, a huge thank you for the wonderful work you have recently done on my car, from the bumper to the nine dents in the bonnet, it now looks as good as new I hope not to be seeing you in the near future (I mean this in the nicest possible way ) but knowing my luck I expect I will be seeing you all again shortly!!! many many thanks once again,


have a jolly Christmas! thankyou for looking after us recently

- Margraret & Alan (QUEENS PARK)

to all at ooops! happy Christmas + a merry new year thankyou very much for an excellent level of service - I will be letting friends and family know!

- Belinda (PARKSTONE)

Paul, just a quick note to say thankyou for your work that you and your team carried out on my clio your company provided the cheapest quote and provided a five star service the quality was excellent and your customer service was second to none, I will be happy to recommend you to my friends, especially with the L I F E T I M E G U A R A N T E E also, thanks for cleaning my car making it look like new!

- Gavin (WIMBORNE)

you did a great job on a deep scratch on my dashboard a couple of weeks ago - I couldn't even see the mark after you worked your magic! today your full valet treatment has brought my car to showroom standard again, I would recommend you to anyone, I can see why you got the Investors In People award - great service from reception too

- Nick (WAREHAM)

just a quick note to thank you for the fantastic work you have carried out recently to my Mercedes Benz SL55 AMG sportscar and my E class estate the jobs have been completed exactly on time, with no fuss and at a very reasonable cost - you are to be congratulated for a totally professional and personable service which is second to none I have no hesitation in recommending your services to anyone thanks again, kind regards


I wanted to write to thank you for the excellent repair job you did on my front bumper, the small scratch on the off-side had been annoying me since I bought the car just before Christmas and I finally took the plunge and let you loose to show me what you could do the job you did was really superb, when I collected the car I actually had to think twice about which was the damaged side, it was impossible to tell, I am delighted that my new acquisition has been restored to its full glory and I will not hesitate in recommending you to anyone who needs their vehicles repaired thankyou for making it better! kind regards,

- Robert (POOLE)

Dear Simon, just a quick note to say thanks for the fantastic service we received from you last week, I am not just referring to the actual repair (which was great), but also your amazing enthusiasm and genuine pride in your work, this was a really refreshing change to say the least, you really seemed to have put so much effort in, and it was greatly appreciated cars are an expensive luxury that demand constant unwelcome spending, but on this occasion it was almost a pleasure to pay up! the car looked great, and it was repaired so quickly and efficiently, it is not often that someone is so helpful and enthusiastic these days, and I have to tell you we spent a good part of our evening commenting on how nice it is to be treated so well, the other body shops we went to, including the Honda-recommended one, were pretty unhelpful and clearly not interested in us paying them money! the whole experience of dealing with ooops! was pleasant, and I will of course be recommending the company to anyone and everyone, once again many thanks, if only a few other businesses understood how important it is to look after customers properly - it's not difficult , but hardly anyone gets it right! regards


Dear Sir/Madam, I was more than happy with the work you did to remove the big dent on the front wing, many thanks for your help and I would say that I would definitely recommend your services! regards

- Alison (POOLE)

hi just a short note to say that the repair you did to my car, is first class, and the valeting was a bonus and unexpected, a touch of class I have recommended your service to friends and colleagues regards

- Alison (POOLE)

hi just a short note to say that the repair you did to my car, is first class, and the valeting was a bonus and unexpected, a touch of class I have recommended your service to friends and colleagues regards

- Doug (POOLE)

a quick note to say thank-you to Karl, Paul and Simon for the wonderful service I received when I brought my Peugeot 106 in to you you went out of your way to procure me a new wing mirror, which you duly fitted after sorting out the rather dented door, I really appreciate all the time and effort all three of you spent on my car thanks again,

- Fran (POOLE)

Dear ooops! I just wanted to say a big thankyou for the time and effort you put into restoring my Daewoo, the scratch down the passenger door was a big one indeed, but now you would never know it had been there many thanks for keeping me supplied with coffee while I waited! all the very best to you all, and I shall certainly be telling my colleagues about your professionalism regards,

- Tony (POOLE)

to Paul, Simon and all at ooops! just to thank you for my 15 minutes of fame and the superb repair job you have done on the Rover after it's unfortunate encounter with the tiger! seriously though I couldn't be more pleased with the end result and all the care and attention I received not only on the day itself but afterwards as well, many thanks to you all and I will certainly be recommending you to all my friends and family and of course anyone else who comes across a hungry tiger! best wishes,


Call us now on 01202 695 999 orContact us